FAQ
❓ FAQ – FREQUENTLY ASKED QUESTIONS
Is this t-shirt in stock?
No. It is made especially after the order is confirmed.
Can I return the product?
Products made to order are not returnable, except in the case of a defect or error.
Is the fabric suitable for children?
Yes, it is selected to offer softness and comfort for daily wear.
Will I receive a tracking number?
Yes, a tracking number is sent by email after shipment.
Delivery:
What are the delivery times?
- Metropolitan France: 2-4 business days
- Belgium, Switzerland: 3-5 business days
- Rest of Europe: 5-8 business days
How much does delivery cost?
- France: €4.90 (free from €50)
- Europe: €9.90
Returns:
Can I return an item?
Yes, you have 14 days after receipt to return any unworn item with tags to us.
Who pays for return shipping?
Return shipping costs are your responsibility, unless the item is defective.
Payment:
What payment methods do you accept?
Credit card (Visa, Mastercard), PayPal, Apple Pay.